How do we create documentation within an organization that people actually use?

2025-05-31T23:49:57Z

Assign every resource a canonical identifier which is durable and globally unique, and that never changes once minted.

Avoid making duplicate copies of content, other than for technical purposes (e.g. backups/redundancy, derived representations, caching).

Documentation within an organization tends to go unused.

Don't make people read any more than they absolutely have to.

How do we create documentation within an organization that people actually use?

Make documentation easy to find and hard to lose.

Sense Atlas Rationale